Return & Refund Policy for Digital Products

Last Updated: August 2026

1. All Sales Are Final

Due to the immediate digital nature and instant access of our downloadable guides, all sales are final and non-refundable. Once a purchase is completed and the file link is generated or delivered to your email, we cannot offer refunds, returns, or exchanges.

2. Duplicate Purchases

If you accidentally purchase the exact same digital guide twice in a single transaction or within a 24-hour period, please contact us at contact@theskinguideco.com with your order numbers. We will gladly issue a full refund for the duplicate transaction.

3. Technical Issues & Download Support

If you experience any issues downloading, opening, or viewing your file, please reach out to us immediately. We are committed to ensuring you receive your file and will gladly re-send or assist you until you can access your guide smoothly.